Let’s Connect

Refund and Cancellation Policy

1. Introduction

At Deecro we strive to deliver high-quality social media management services that meet our clients’ expectations. This Refund and Cancellation Policy outlines the terms under which refunds and cancellations are handled.

2. Refund Policy

2.1 Eligibility for Refunds

We offer a refund if you are not satisfied with our work within the first 7 days of service. To be eligible for a refund, the following conditions must be met:

  • You must request the refund within 7 days from the start date of the service.
  • You must provide a detailed explanation of why you are not satisfied with our work.

2.2 How to Request a Refund

To request a refund, please contact us at business@deecro.com with the subject line “Refund Request.” Include the following information in your email:

  • Your name and contact details.
  • The date you started using our services.
  • A detailed explanation of why you are not satisfied with our work.

2.3 Processing Refunds

Once we receive your refund request, we will review it and notify you of the status of your refund. If approved, we will process the refund to your original method of payment within business days.

3. Cancellation Policy

3.1 How to Cancel Services

You may cancel our services at any time by contacting us at business@deecro.com. Please provide the following information in your cancellation request:

  • Your name and contact details.
  • The date you started using our services.
  • The reason for cancellation.

3.2 Effect of Cancellation

  • Within the First 7 Days: If you cancel our services within the first 7 days and are eligible for a refund, we will process your refund as outlined in the Refund Policy.
  • After the First 7 Days: If you cancel our services after the first 7 days, you will not be eligible for a refund. Any fees paid up to the cancellation date are non-refundable.

4. Exceptions

This Refund and Cancellation Policy does not apply to:

  • Customized services that have been specifically tailored to your requirements and have been approved by you.
  • Services that have been fully completed and delivered to you.

5. Changes to This Policy

We may update this Refund and Cancellation Policy from time to time. Any changes will be posted on this page with an updated effective date.

6. Contact Us

If you have any questions about this Refund and Cancellation Policy, please contact us at business@deecro.com.